Terms

Terms & Conditions

Effective: May 10, 2026

1. Agreement to terms

These Terms & Conditions (the “Terms”) govern your use of velvetplate.com and any products, services, or content offered by Velvet Plate LLC (“Velvet Plate,” “we,” “us,” “our”). By using our website or purchasing our products, you agree to these Terms. If you don’t agree, please don’t use our services.

2. Services and products

Velvet Plate offers the following products and services:

• The Velvet Plate Slim-Down — a one-time digital product ($19) consisting of a 28-dinner gourmet meal plan PDF.
• Velvet Plate Plus — a monthly subscription ($12.99/month) including personalized meal plans, the Monthly Ritual guide, the Founder Drop video, the Insider Notes newsletter, and member portal access.
• The Velvet Experience — an annual subscription ($149/year) offering deeper personalization across a full year.
• The Velvet Concierge — a premium 6-month program ($399) offering one-on-one founder consultation and custom menu adjustments.
• Free content (newsletter, blog) accessible without purchase.

Velvet Plate may add, modify, or discontinue products at our discretion. We’ll notify active subscribers of material changes affecting their subscription.

3. Eligibility

You must be at least 18 years old to purchase any Velvet Plate product. By purchasing, you represent that you are 18 or older, have the legal authority to enter into this agreement, and are not prohibited from receiving our services under applicable laws.

4. Your account

To access subscription products, you’ll create a member account on velvetplate.com. You are responsible for:

• Keeping your login credentials secure.
• All activity that happens under your account.
• Notifying us immediately if you suspect unauthorized access.
• Providing accurate, current information when registering.

5. Payment, subscriptions, and refunds

Payment processing

Payments are processed by Stripe, Inc. and PayPal, Inc. By providing payment information, you authorize the relevant processor to charge the applicable amount and any taxes. We don’t store full card numbers on our servers.

Subscriptions auto-renew

Velvet Plate Plus, Experience, and Concierge subscriptions automatically renew at the end of each billing period (monthly, annually, or every 6 months) until you cancel. You’ll receive an email confirmation each time your subscription renews.

Cancellation

You can cancel any subscription anytime from your member portal or by emailing info@velvetplate.com. Cancellation takes effect at the end of your current billing period — you’ll keep access until the period ends. We do not pro-rate refunds for partial billing periods.

Pause (Plus members only)

Velvet Plate Plus members can pause their subscription for up to 60 days per calendar year. Pause requests are handled via the member portal or by email. During a pause, you don’t receive plan deliveries and you aren’t billed.

Refund policy

• Velvet Plate Slim-Down ($19): Digital products are final-sale by industry standard. If you genuinely don’t think it’s what you wanted, email us at info@velvetplate.com within 7 days of purchase and we’ll handle it case-by-case in good faith.
• Plus, Experience, Concierge: No refunds for past months or completed periods, but you can cancel future renewals anytime. Concierge memberships may be eligible for partial refund if canceled within the first 14 days — contact us.
• Chargebacks: If you initiate a chargeback without first contacting us, we may suspend your account and pursue dispute resolution through the payment processor. We’d rather resolve issues directly.

6. Acceptable use

You agree not to:

• Use Velvet Plate in any way that violates applicable law.
• Share, redistribute, or resell our digital products without written permission.
• Copy, reverse-engineer, or scrape our website beyond reasonable personal use.
• Use our services to harass or harm others.
• Attempt to gain unauthorized access to any part of our systems.
• Misrepresent your identity when creating an account.

We may suspend or terminate accounts that violate these terms.

7. Wellness disclaimer

• Always consult your physician before starting any new wellness, nutrition, or weight management program — especially if you are pregnant, nursing, have a medical condition, or are taking medication.
• Individual results vary. Velvet Plate makes no guarantees about weight loss, health improvements, or any other specific outcome.
• You assume full responsibility for any decisions you make based on our content. Velvet Plate is not liable for any health-related outcomes resulting from your use of our products.
• If you have allergies or dietary restrictions, please carefully review every recipe before preparing or consuming. While we note common allergens, we cannot guarantee any recipe is free of cross-contamination risk from ingredients you source.

8. Intellectual property

All content on Velvet Plate — including but not limited to recipes, photography, written content, brand marks, logos, design, and videos — is owned by Velvet Plate LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

When you purchase a digital product, you receive a personal, non-exclusive, non-transferable license to use it for your own personal use. You may not redistribute, share publicly, resell, or commercially exploit our content without our written permission.

9. Content you provide

If you submit content to Velvet Plate — reviews, testimonials, photos, recipe suggestions, or social media tags — you grant Velvet Plate LLC a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, and display that content in connection with our marketing and operations. You retain ownership of your content.

You agree that any content you submit is original to you (or you have permission to share it), doesn’t violate anyone else’s rights, and isn’t defamatory or unlawful.

10. Termination

We may terminate or suspend your account and access to our services at our discretion, with or without notice, if you violate these Terms or if we discontinue a product. You may close your account at any time by emailing us.

Sections that by their nature should survive termination — including intellectual property, wellness disclaimers, limitation of liability, and governing law — will survive.

11. Disclaimers and limitation of liability

Velvet Plate’s services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We don’t guarantee the services will be uninterrupted, error-free, or meet your specific needs.

To the fullest extent permitted by law, Velvet Plate LLC’s total liability for any claim arising out of or related to these Terms or our services shall not exceed the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, consequential, special, or punitive damages.

12. Indemnification

You agree to defend, indemnify, and hold harmless Velvet Plate LLC, its officers, directors, employees, and contractors from any claims, damages, costs, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your misuse of our services.

13. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any dispute arising from or related to these Terms or our services shall be resolved in the state or federal courts located in Travis County, Texas, and you consent to the jurisdiction of those courts.

Before filing any legal action, we encourage you to email us at info@velvetplate.com first — most issues can be resolved quickly through direct conversation.

14. Changes to these terms

We may update these Terms from time to time. When we make material changes, we’ll notify active subscribers by email and post the updated Terms with a new effective date. Continued use of our services after the updated Terms take effect means you accept the changes.

15. Contact us